MTT study-request terms.

A request is not an order

Submitting the form asks us to review a study. It is not an order, a payment, an acceptance, or an authorization to ship material. No study starts until we confirm the scope in writing.

Price and indicative totals

The total shown on the form is indicative. It is calculated from the catalog price for the study tier and the number of compounds you select, and it is recalculated when we receive the request. The price we confirm in writing before any work starts is the price that applies.

Payment, review, and refunds

When online ordering is open, an accepted request is paid in full at checkout. Every study is then subject to technical review. If we cannot run the study, we decline it and refund the full amount to the original payment method. We do not charge separately for review, and we do not start work against a partial payment.

What the form collects

The form asks for contact details, billing country, customer type, the concentration range you want tested, how much material you have, the vehicle, and declarations about hazards and material provenance. Every material field is a number or a fixed choice.

There is no free-text field. Sequences, structures, and material identity labels are not requested and are not accepted, so do not enter them anywhere on the form.

Your declarations

You confirm that you have the rights and licences to provide the material for this study, and that the hazard and provenance answers are accurate. If a declaration turns out to be wrong, we may decline or stop the study.

Shipping material

Do not ship material until we accept the study and send handling and shipping instructions. Material that arrives without those instructions may not be usable for the study.

Research use only

Studies are for laboratory research. They are not for diagnostic, therapeutic, veterinary, or human use, and results are not a regulatory submission.

Versions

The version above is recorded with your request. If these terms change, a new request must accept the current version before it can proceed to checkout.

Contact

Mackenzie-Lamb Consulting, Riehenstrasse 14, 4058 Basel, Switzerland. Email contact@lambconsulting.bio. See also MTT viability studies and returns and refunds.